Privacy Policy

Allworth Real Estate Sdn. Bhd. ("we" or "us" or “our”) is the operator of the Website and we are committed to safeguarding your personal data. 

a.) This Privacy Policy (together with our Terms of Use and Disclaimer) sets out how personal data that we collect from you or that you provide to us :

i.) will be used ;

ii.) processed ; or

iii.) disclosed by us

including how certain information would be used to personalise advertising directed at you formulated in accordance with the Personal Data Protection Act 2010 (“Act”).

 

b.) This Privacy Policy also sets out :-

i.) the types of personal data we collect ;

ii.) how we keep it secure ;

iii.) as well as how you can access ; or

iv.) alter your personal data stored by us.

 

c.) This Privacy Policy covers use of the Website and any other way you may connect to or interact with us through the use of our products and services, hereinafter collectively referred to as Services. 

d.) Please READ the following carefully to understand our policy and practices regarding your personal data and how we will treat it.

e.) Unless restricted by applicable law, you agree that any and all personal data relating to you collected by us or provided by you from time to time may be used, processed, and disclosed for such purposes and to such persons as set out in this Privacy Policy.

f.) We may AMEND this Privacy Policy at any time by posting a revised version on the Website. You will be deemed to have acknowledged and agreed to the amended Privacy Policy if you continue to use the Website or our services after the changes have taken effect. You are reminded to check this Website from time to time for updates to this Privacy Policy. We shall NOT provide any notifications (in any form) to you about amendments on this Privacy Policy.

 

  1. COLLECTION OF PERSONAL DATA

You can choose to browse the Website without disclosing your personal data. You are not required to provide personal data as a condition of using the Website, except as may be necessary for us to be able to provide the products and services which you purchase or access through our Website, respond to your requests, or in cases where you contact us directly.

1.1 Information you willingly provide.  When using our Services, you may be asked to provide personal information about yourself such as :-

i.) full name, identity card number, marital status etc.

ii.) contact information e.g mobile number & postal address etc.

iii.) details about your current home.

iv.) other relevant information e.g salary range.

This may occur, only when you contact our sales people(Real Estate Negotiators)/staff by any form of communications or in person :-

- to inquire/request information pertaining a property that you're interested on or any other property-related information such as the surrounding neighbourhood & locality etc.

- to inquire any other relevant information such as loan eligibility, current market situation etc.

- when you correspond with our Real Estate Negotiator/staff via the Services.

- resolve any issues that you may be facing.

1.2 Cookies, Pixels, and other tracking mechanisms. We and our partners use various technologies to collect information automatically when you access and use our Services, including cookies, and other similar technologies. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Services, we and Website Developer may place one or more cookies on your computer or other electronic devices or use other technologies that provide similar functionality. The use of cookies helps us improve the quality of our Services to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of our website content, or storing information you may want to retrieve on a regular basis, such as preferred searches. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser. However, if you choose to disable cookies, some of the features of the Services may not operate properly.

1.3 Mobile device and mobile browser information. You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information, by adjusting the privacy and security settings on your mobile device.

 

  1. PURPOSES OF USE

2.1  The personal data which you provide may be used and processed by us in the aggregate or individually and may be combined with other information for the purpose of managing and operating the Website, the scope of which may include, but is not limited to the following:

- administering the Website;

- improving your browsing experience by personalising the Website;

- enabling your use of the services available on the Website;

- providing to you the products and services that you have specifically requested;

- responding to your enquiries or requests pursuant to your emails on the Website;

- responding to and taking follow-up action on complaints regarding the use of the Website or any product or service provided by us;

- sending you general commercial communications via any communication channel, not limited to email, voice call, social media and SMS notifications; and

- performing office and operational administrative matters.

2.2  We WILL NOT, without your express consent, disclose your personal data to third parties for the purposes of direct marketing. 

 

  1. CONFIDENTIALITY

3.1 Personal Data held by us will be kept confidential in accordance with this Privacy Policy pursuant to any applicable law that may from time to time be in force.

3.2 Any questions, comments, suggestions or information other than Personal Data sent or posted to the Websites, or any part thereof by Users will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

3.3 We RESERVE the RIGHT to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely without further reference to you.

 

  1. SECURITY

4.1 We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal data.

4.2  However, you need to understand that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted via the Website. Any transmission is at your OWN RISK. 

 

  1. DISCLOSURE OF PERSONAL DATA

From time to time, we may disclose your personal data, ONLY when required by local authorities.

 

  1. ACCESS AND COLLECTION

We will ensure that requests for access to personal data and amendment of personal data are properly dealt with in accordance with the procedures specified herein.

 

  1. CONTACT US

Should you require further information about the treatment of your personal data by us, please do not hesitate to contact us at :

 

                Allworth Real Estate Sdn. Bhd.

                Allworth house

                No.268, Jalan Tengkera, 75200 Melaka, Malaysia.

                Tel : +606 281 0545                               

                Fax : +606 281 0548

                Email : propertycare@allworth.com.my